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Verification-as-a-Service

Proof, before
the payout.

Vericlaims deploys agentic verification into the two moments trust breaks down most — the returned parcel and the filed claim. Evidence in, an explained verdict out, in seconds instead of days.

Returns & refunds · General insurance claims · One verification core

Live verification trace
RET-8842 · apparel return
evidence.ingestok · 4 assets
image.provenanceno tampering
document.forensics1 anomaly
order.reconcilelabel mismatch
network.signalsrepeat actor
Refer to review0.91

Illustrative trace. Every decision returns the signals, the weights and a written rationale.

Wardrobing returnsEmpty-box claimsSerial refundersStaged collision damageDuplicate invoicesAI-generated receiptsItem-swap returnsSynthetic damage photosInflated repair estimatesGhost brokersReturn-label reusePrior-damage claimsWardrobing returnsEmpty-box claimsSerial refundersStaged collision damageDuplicate invoicesAI-generated receiptsItem-swap returnsSynthetic damage photosInflated repair estimatesGhost brokersReturn-label reusePrior-damage claims

The problem

Digital transactions outgrew the evidence behind them.

Refunds and claims are approved on trust because verifying them properly costs more than the loss. Generative tools made fake receipts, invoices and damage photos effectively free — so the honest customer waits longer while the fraudulent one gets paid faster. Vericlaims closes that gap by making verification cheap, fast and provable.

Seconds
Median time to verdict
Clean cases clear before the customer closes the tab.
Every case
Explained, not scored
Signals, weights and a written rationale on every decision.
Two sectors
One verification core
Returns and claims, tuned to each market's evidence.
Your region
Data residency and retention
Processed for verification only, kept only as long as you set.
01

Verification, not guesswork

Risk scores tell you something might be wrong. Vericlaims establishes what actually happened, and shows its working.

02

Minutes of work, not days

Agents run the evidence trail end to end, so investigators only touch the cases that genuinely need judgement.

03

Trust as an experience

Clean returns and honest claims clear instantly. Friction is applied where the evidence points, not to everyone.

04

Deploys into your stack

A single verification API and reviewer console that sits alongside your existing claims, OMS and fraud tooling.

Two sectors. One
verification engine.

The same agentic core, tuned to the evidence and the regulation of each market.

courier.scanmatched
weight.delta−412 g
serial.matchmismatch
refunder.history4 in 90d
E-commerce & marketplaces

Return fraud verification

Refund only what actually came back. Vericlaims verifies the item, its condition and the identity behind every return before money leaves your account.

  • Empty-box and item-swap detection from customer-captured evidence
  • Wardrobing and serial-refunder scoring across order history
  • Receipt, label and courier-scan reconciliation
  • Condition grading against the original product listing
  • Instant approval for clean returns — friction only where it is earned

Claim fraud verification

Straight-through processing for honest claimants, forensic scrutiny for the rest. Agentic verification from first notice of loss to settlement.

  • Image and video provenance checks, including synthetic-media detection
  • Document forensics on invoices, estimates and medical paperwork
  • Prior-damage and duplicate-claim correlation across the book
  • Staged-loss and network indicators across parties and repairers
  • Adjuster-ready dossiers with every signal cited and timestamped
c2pa.manifestabsent
generative.tracedetected
estimate.math+18% vs book
prior.damage1 overlap
Insurance & claims

How it works

An agentic pipeline from evidence to explained verdict.

Step 01

Capture

Guided evidence capture at the moment of return or first notice of loss — photos, video, documents, device and session signals.

Step 02

Agentic review

Autonomous verification agents interrogate the evidence: image provenance, EXIF and tamper analysis, document forensics, policy and order matching.

Step 03

Corroborate

Cross-checks against order history, carrier scans, repair estimates, network-level fraud signals and known-actor graphs.

Step 04

Decide & explain

A verdict with a confidence score and a written, auditable rationale routed straight into your claims or returns workflow.

See the full pipeline

Verification
you can defend.

Governance by design

Explainable by default

Every verdict ships with the evidence, the checks that ran and the reasoning. No unexplained scores in front of a regulator.

Human in the loop

Agents recommend; your team decides on edge cases. Escalation thresholds are yours to set, per line of business.

Data minimisation

Evidence is processed for verification purposes only, with configurable retention windows and regional data residency.

Built for audit

Immutable decision logs, versioned rule and model lineage, and exportable case files for disputes and litigation.

Trust & compliance

Bring proof into your returns or claims flow.

Tell us where trust is leaking. We will walk you through a live verification on evidence that looks like yours, and map an integration path.

Request a demoExplore the platform